Have you gotten a recent Facebook message or notification claiming that your Facebook page is scheduled for permanent deletion due to a post that has infringed upon trademark rights?
DO NOT CLICK ON IT.
Many of these notifications will use a variation of the Facebook or Meta logo but are scams and can jeopardize your account.
Note the red flags:
- From a named sender (not Facebook/Meta Support)
- Links to a non-Facebook/Meta domain
- Unusual copyright (@ Noreply Facebook)
- Improper business name (Meta Platforms Inc.)
- Nonstandard phrasing (“Should you have an inquiries or apprehensions…”)
Facebook/Meta will only communicate with you via Messenger if you initiate the support chat.
If you get one of these messages and are unsure, let us know and we can look into it for you.
Additionally, everyone on your team who has access to Facebook/Instagram/What’s App/Threads or any other Meta product should do the following to help secure your company page.
- Require all page users/admins to enable two-factor authentication to add an extra security layer to your accounts across the internet. Two-factor authentication is one of the most effective tools for combating account compromise attempts here.
- Do not click any links that come through Messenger.
- Do not download software or files unless you are certain of the sender.
- Turn on login alerts so you’ll be notified if someone is trying to access your account. Be sure to review your previous sessions to make sure you recognize which devices have access to your account.
- Enable Business notifications so you’ll be alerted of any changes happening within your Meta Business Manager Account. More here.